Customs Services

Customs Services and Clearance in the EU

LESOTERM-M provides professional customs services and full customs representation for the import of goods into the European Union.

We work with clients for whom speed, the correct customs regime, and risk minimization are critical. Our mission is to ensure accurate, timely, and optimized customs clearance – without delays, penalties, or unnecessary costs.

What we handle on your behalf

• Full customs representation before customs authorities
• Preparation and submission of all customs documentation
• Consultation and selection of the most suitable customs regime prior to cargo arrival
• Coordination with ports, terminals, and warehouses
• Monitoring the procedure until final cargo release

Customs regimes and codes

We have the experience and infrastructure to operate under the following customs regimes:

• Code 40 – standard release for free circulation
• Code 42 – release for free circulation with intra-community delivery (VAT deferment)
• Transit regimes (T1 / T2)
• Temporary storage
• Post-clearance processing and corrections when required

Consultations regarding regime code 42 are provided free of charge upon request.

Where we operate

We provide customs services at the main entry points to the EU:

• Piraeus (Greece)
• Rotterdam (Netherlands)
• Hamburg (Germany)
• Koper (Slovenia)

Near these locations, we operate logistics and customs warehouses for temporary storage, decontainerization, and further cargo handling.

Security and control

• Clear timelines and continuous communication
• Experienced team of customs specialists
• Proven practical experience with thousands of successfully processed shipments
• Customer inquiry response standard – up to 15 minutes

One contact – one solution

We do not transfer responsibility. We manage the process from cargo arrival to final clearance and readiness for onward transport.